Normally the price is all included, most of the apartments request extra for the final cleaning and some
apartments request utilities. In the website page and in the email with the confirmation of availability
every extra is specified.
In some period of the year because we could have too many requests, or when your request is about more than one
apartment or in case the apartment requested is no more available, we need a few days to find good alternatives
to propose you nearby.
You can book it by yourself using the "book" button in the accommodation's details page and following the
booking steps in the page.
You can also use the "Contact manager" button to ask any question you may have.
If you choose our customer care service, you will receive an email with all the information on how to book the apartment/s.
Normally you will have 48 hours (sometimes the time is different and it is written on the availability
After that time the apartment/s is no more blocked for you and you will have to ask again about availability
to be sure the apartment is still available.
If you have completed correctly the payment procedure you received an email from the payment system with
the confirmation of the payment of the deposit and an email from us with the confirmation of the reservation.
After a few days or less you will receive a confirmation email with all the details ( arrival/departure date,
name, email and phone of the responsible that will meet you). After receiving that module please write as soon
as possible to the check in responsible and tell her/him your arrival time or any other request.
In a few days after the deposit payment you will receive an email with an attached confirmation module (pdf)
with the details: name, phone, email of the check in responsible that will meet you at the apartment.
You will have to write or call the check in responsible written on the confirmation module we have sent to
you after you have paid the deposit (the module will be sent normally a few days after the deposit payment
and it has name, phone, email of the check in responsible).