Florence panorama
 
Customer's review, apartment F364 - Classico
Total score
8.4 out of 10
Accommodation quality and Check in
Quietness of location 4.2
Welcome by landlord or responsible 9.0
Accommodation Cleaning 9.0
Accommodation size 9.8
Check in satisfaction 8.7
Quality of service provided in the accommodation 7.4
Apartment surroundings 9.2
General Review
How do you rate your overall stay? 8.4
Quality vs. Price
How do you rate quality/price ratio? 8.2
Customers ratings details
customer
Review by Anonymous
9.9
9.9
customer
Review by Anonymous
8
8
The apartment is spacious & clean. Although the welcoming staff came a bit late, he was very helpful & friendly and gave us more info than we expected. It`s a quite noisy at night in the apartment but I suppose that`s the price to pay for being in the city centre. Minor problem is that the air-con shouldn`t be on at the same time with a few other electric facilities. We experienced short fuse after having all the electricity on. But the staff was responsive and came to fix it quickly even we called in the mid of night.
customer
Review by Anonymous
8.5
8.5
We liked the apartment very much but it was incredibly noisy from about 12 to 3 a.m. most nights (except when it was raining). The noise level is not, unfortunately controlled by the double glazed windows. I feel strongly that there should be some basics in the apartment like salt, soap in the bathrooms, dishwasher and clothes washer detergent. It would have been very nice to have some left over spices. We had to purchase everything and I would not have minded having the price slightly higher in order to stock the place sufficiently. The form I received initially did not make it clear that the electricity and heating charges would come out of the deposit and not from the 70 euro charge that covered cleaning (that is a very expensive charge in my opinion). The landlords were pleasant and did furnish the salt and one container of hand soap, a cutting board, and one blanket when requested. I just think that those things should have been there to begin with.
customer
Review by SR
9.2
9.2
In general, the apartment was wonderful and I would recommend it highly to anyone coming to Florence. It is on a busy street so there is some street-noise, but the convenience of the location makes up for that. The only inconvenience for us was not knowing that we needed to pay for the charges in cash when we arrived - I had assumed that I could pay by credit card. It wasn't a big deal as we were able to pay the next day but I'm sorry if I missed that in the communication that you sent out.
customer
Review by Anonymous
6.8
6.8
The apartment was adequate but when arriving more time could have been spent explaining the usage of a/c and washing machine, especially to tell us NOT to run both together. The apartment seemed a little bare but again certainly adequate.
customer
Review by Anonymous
8.6
8.6
Lovely apartment. Poor quality beds!!Kitchen lacked basics. We had to buy everything from cleaning products to salt and pepper.One dishcloth was provided for ten days,no towels or highchair were provided for the baby yet they were requested and agreed upon. Cleaning fee was expensive.
customer
Review by Mark Prentice
8
8
The location was great. The owners were helpful and pleasant upon check-in and check-out. We had several minor maintenance issues with the appartment...a plugged shower-drain, which was resolved with inexpensive drain-cleaner. The appartment location is a problem regarding noise. With a theater across the street and late-night restaurant/club on the ground-floor, we survived several all-night loud/singing/shouting events. Ear-plugs were required to sleep. Overall, we did have an enjoyable experience staying at this location.