Florence panorama
 
Customer's review, apartment F102 - Ghibellina
Total score
8.3 out of 10
Accommodation quality and Check in
Quietness of location 7.1
Welcome by landlord or responsible 6.7
Accommodation Cleaning 9.3
Accommodation size 8.4
Check in satisfaction 7.3
Quality of service provided in the accommodation 7.3
Apartment surroundings 9.2
General Review
How do you rate your overall stay? 8.7
Quality vs. Price
How do you rate quality/price ratio? 8.8
Customers ratings details
customer
Review by Anonymous
8.6
8.6
customer
Review by Gail
9.7
9.7
The only problem was the entrance always smelt of garbage. such a beautiful building and hallway, courtyard but the stench was too much. lovely apartment, excellent location and great size for the value. keep it up. I would visit again though. the location was brilliant.
customer
Review by Anonymous
9.3
9.3
We are a family of five, so not a small number of people, but we all fit happily into this apartment. It was spacious enough to be comfortable, the air conditioning was quiet and unobtrusive, the facilities excellent, and the location phenomenal. A five minute walk from all of the major attractions of Florence, and just as important, the local Meta Supermarket! I cannot recommend this apartment highly enough.
customer
Review by Anonymous
7.5
7.5
The apartment is beautiful and in a very quiet apartment building. It is extremely central and within a 5 minute to all the attractions with a supermarket around the corner and a laundromat downstairs. I would stay here again but it was a bit small for 6 people.
customer
Review by philippe and friends
9.3
9.3
We stayed only for a couple of night and didn't use the kitchen facilities. We didn't notice on the photo that the second bedroom was "only" a mezzanine and not a proper bedroom. However, this was not a problem for us but could impact in case of familly with small children. All in all, we spend a wonderful time there.
customer
Review by Anonymous
8
8
The apartment is very conveniently located, fairly spacious and comfortable. The dishwasher did not work properly and it seemed a bit dusty which is why we gave a lower rating on quality and cleanliness.
customer
Review by Anonymous
9
9
Four of us stayed for 6 nights in early May, 2010. Wonderful location within easy walking distance to everything you want to see in Florence. Apartment is very nicely laid out and is very clean, attractive and easy to live in. No problem accommodating 4-5 persons. It is a bit noisy at night from the street below but typical of most Florence or Rome inner city streets. Noise level is fine with windows closed and the air conditioning works very well (even has a remote!). Several reviews have complained about Sabrina, the housekeeper, at check-in. It's true that she doesn't speak English, but folks - you ARE in Italy! We found that she was friendly and helpful and that just a few words from our Italian phrase book was all that was needed for communication. She showed us through the apartment and even walked down to the street and back to explain which keys belonged to which door. Umberto, the landlord, was exceptionally helpful communicating by e-mail in advance of our stay and was very quick to send a repair person when the hot water heater broke down. He also provided a laptop and instructions for internet hookup. Another nice touch was a laminated map in the apartment with the locations of food stores and tourist information and even a phone number for calling a taxi. Overall, a very nice stay and we highly recommend the Santa Croce (F102) apartment. We'd definitely stay here again.
customer
Review by Anonymous
8.8
8.8
Only concern is that the spiral staircase leading to 2 beds in loft is quite dangerous for smaller children. My younger daughter had to sleep on the couchon 1st floor because of the inherent danger o child falling down if she was to walk to restroom half asleep during the night. It may be a good idea to mention that?? Otherwise excellent stay, wonderfull location. ENJOYED ENJOYED ENJOYED
customer
Review by Anonymous
9.6
9.6
Please write here your personal opinion about your accommodation
customer
Review by Maria & Kirill Arzhaev, Russia
8.3
8.3
We had a wondeful stay! The location is simply superb - all main attractions are just there, just around you. The apartment is lovely, though it looks bigger on the pictures than it is in reality. Our landlord was quite helpful and we were not even charged for our late check-in. The only problem we had - the person who waited for us to pass the keys at the check-in did not speak English. All in all - pleasant memories and perfect quality/price ratio!
customer
Review by Anonymous
7
7
Person checking us in was not friendly. Noise in lane behind room was greatly magnified and went on until 3-4am each night. Great location
customer
Review by Anonymous
9
9
Please write here your personal opinion about your accommodation
customer
Review by Anonymous
8.6
8.6
Great location and stay. As good as expected. Suggestions: we have would like to pay the bill by credit card. We could not to find this webpage in spanish. Best regards.
customer
Review by Anonymous
7.7
7.7
The accomodation was fine and landlord very nice. The person who met us however was not - rushed out, wouldn`t show us how to use the keys or appliances. Upset my children.
customer
Review by Anonymous
6.2
6.2
customer
Review by Jude G
7.6
7.6
The woman who met us was very hurried and didn`t fully explain the keys, heating, cooking etc. In fact, we couldn`t make the heating work and the apartment was cold. There was not enough bedding. The light on the landing could not be made to work. The apartment was in a very good central location.
customer
Review by Anonymous
8.1
8.1
The location of the apartment is excellent. The apartment isn`t huge but the use of space is very good. The kitchen was fully equipped and perhaps the website could update the items that the apartment does have (TV, DVD, CD player). The bathroom and main bedroom were spacious - the second bedroom is a mezzanine room. The main criticism we had was the noise - there are nightclubs, bars close by and my friend found it very difficult to sleep and we were woken up at times by the noise in the morning as well. Not too much of a problem for me but it may be for light sleepers. There was also a strange smell in the bedroom which wasn`t pleasant and we had to keep the windows open so as to air the apartment. Heating and everything else was fine and the landlord (although we didn`t meet him) was helpful as well. Overall, I would stay here again.
customer
Review by Anonymous
7.6
7.6
My family and I definitely enjoyed Apartment Santa Croce (A281). There were 5 of us and it met all our needs. I would recommend that the pictures on the webpage be taken with the windows open, because the apartment was filled with light when we opened the window shutters, but a little dark when they were shut. I couldn`t have picked a better location for the apartment even if I had known what I was doing when I made the reservation! It is close to everything we wished to see which were the main museums, churches, houses, etc. in the historical district, plus wonderful restaurants. Our only complaint was there were only 4 bath towels provided with maybe a few more hand towels. Since we stayed 6 days, this was not convenient. There is a washing machine but no dryer. Even though there is a laudromat only 2 doors down from the apt. building, it was not pleasent to have to carry the wet towels downstairs. There was also an Internet Cafe a few doors down from the building which really came in handy for me, since I had a Condo sell while we were touring the Vatican. I was able to handle printing a lot of the documents and faxing them back to my realtor with few problems. I would recommend this apartment to anyone with the same needs as my family.
customer
Review by Anonymous
9.4
9.4
The owner was very helpful. We especially appreciated his willingness to call a taxi for our departure.